Our realtor, Jack Sandbrand, is a consummate professional who provided us with exemplary service throughout the entire process of selling our revenue home. We could not be happier with the advice and support he gave us. We had not realized that with tenants still in their units, the house would be difficult to show. Prospective buyers spoke critically of the messy conditions, etc.
Jack made every effort to inform them well in advance, and encourage them to try to keep their apartments tidy, but problems persisted. Fortunately, all tenants finally vacated the premises, and we were able to have the entire house professionally cleaned.
The couple who eventually bought our house came to Jack, so he was in the position of having to represent both buyer and seller. Jack explained the difficulties this put the realtor in, since he could not in good conscience give advice to either buyer or seller that could be perceived as biased one way or the other.
In our opinion, Jack handled this difficulty situation superbly, working back and forth between the two parties, making comments when he felt that any bias would not be present. We are sure that the buyers would be of much the same opinion.
It has been a pleasure working with Jack, and we will certainly be working with him again, when we sell our primary residence and purchase a condominium or townhouse, in a year or two. We would definitely recommend him, as his slogan says, to friends!
~ Pat & Terry Matheson